DPAA POW MIA

The Defense POW/MIA Accounting Agency (DPAA) required sustainment and modernization of its Case Management System (CMS), a critical platform used to track, analyze, and manage data related to POW/MIA personnel. Operating within AWS GovCloud at Impact Level 4 (IL4), the system needed robust cybersecurity, data integration, and business intelligence capabilities to ensure compliance with federal security standards. DPAA sought a solution that would enhance system administration, optimize operational efficiency, and provide technical support while maintaining high-performance software engineering standards.

4S-Silversword Software and Services, LLC, in partnership with Galapagos, provided full-stack agile software development and system administration to sustain and enhance the DPAA Case Management System. The team implemented advanced cybersecurity protocols (STIGs), strengthened DEVSECOPS methodologies, and optimized data integration and analytics within AWS GovCloud.

The firm supported software engineering and system administration across multiple technologies, including Java, JavaScript, .NET, and MS SQL Server, while leveraging AWS services such as EC2, S3, Textract, and CloudFormation. Additionally, 4S-Silversword facilitated the use of specialized applications like Documentum XCP, Qlik Sense, and STARLIMS, ensuring seamless data management and enhanced analytics.

Through strategic system sustainment and modernization, 4S-Silversword strengthened DPAA’s data security, operational efficiency, and case management capabilities. The firm’s expertise ensured continuous system reliability, improved automation, and enhanced decision-making through business intelligence tools. By providing cyber-resilient, high-performance technical support, 4S-Silversword helped DPAA maintain efficient case tracking and data analysis, contributing to its vital mission of accounting for POW/MIA personnel.

Enhancing Mission-Critical Case Tracking and Data Security > 4S-Silversword’s cybersecurity and system modernization expertise reinforced DPAA’s ability to track, analyze, and manage POW/MIA personnel data with greater efficiency and security. By integrating advanced DEVSECOPS methodologies, optimizing AWS GovCloud infrastructure, and streamlining data analytics, the firm ensured DPAA’s case management system remained resilient, compliant, and fully optimized to support its vital mission.